About Goob's Closet & Boutique

About Goob's Closet & Boutique

Founded in 2022, Goob's Closet & Boutique is a woman-owned small business located in Woodinville, Washington. Specializing in women’s lingerie from beloved brands like PINK, Victoria's Secret, SOMA, Calvin Klein, and more, we also offer a curated selection of women’s clothing, boutique jewelry and accessories, and handmade copper jewelry made in-house.

Occasionally, you'll find carefully selected thrifted items, all in excellent condition, free from major flaws or damage.

Goob's Closet & Boutique began selling on Poshmark and Mercari. As our business grew, we launched our own website to provide a better value to our customers. Without the transaction fees imposed by third-party platforms, we are able to offer more competitive pricing directly through our site by passing on our savings to you. You can still visit our Poshmark, Mercari, eBay and Depop accounts to see what our happy customers have to say. We’ve completed over 1,500 sales and earned more than 500 5-star ratings cross-platform, and are committed to providing an excellent online shopping experience no matter where you shop with us!

Our Values

At Goob's Closet & Boutique, we are guided by three key values:

  • Excellence: We meticulously inspect each item to ensure it's free from defects and damage. We take pride in offering self-taken photos and detailed product descriptions, including measurements and sizing information. This thoroughness guarantees that our customers always know what they’re buying, creating a seamless and confident shopping experience.

  • Responsibility: From your first visit to our store to the moment your package arrives, we are committed to providing a smooth, fair, and seamless shopping experience. Whether it's honoring discounts, addressing any order issues, or ensuring fair shipping costs, we handle everything with a strong sense of responsibility toward our customers.

  • Transparency: We believe in clear, open communication, and straightforward policies, so there are no hidden surprises. Trust is central to everything we do, and we never sell your data. If an issue arises, we address it swiftly and fairly, as honesty and transparency are at the core of our customer relationships.

Environmental Commitment

We’re dedicated to minimizing our environmental footprint. We go the extra mile to ensure that all shipping packaging is either reused or made from biodegradable or recyclable materials, reflecting our belief that fashion and sustainability can go hand in hand.

Returns and Quality Guarantee

All sales are final due to logistical constraints. However, we ensure that every product is hand-inspected for defects and damage before listing on our website. Self-taken photos, detailed measurements, and accurate descriptions are provided so you can shop with confidence and know exactly what you will receive when you place your order.

We do not offer refunds for:

  • Fit issues
  • Change of mind
  • Shipping delays

Shipping costs are based on cart weight, and we weigh all products in-house to ensure fair shipping pricing. If you receive an incorrect item or size, please contact us within 3 days of delivery on our website using the Live Chat or Contact Us Form, or send us an email at goobscloset@gmail.com. We will work to resolve the issue promptly.

Thank you for supporting our small business!